Privacy & cookie policy.

At The Renovation Academy, we respect your privacy and are committed to handling your personal information responsibly.

This policy explains what information we collect, how we use it, and how cookies work on our website.

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1. Who we are.

The Renovation Academy is a trading name of Brick and Bloom Publishing Ltd, a company registered in England and Wales under company number 16525039, website: www.therenovationacademy.com, email: hello@therenovationacademy.com. Brick and Bloom Publishing Ltd is the data controller for the personal information it collects and uses in operating The Renovation Academy.

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2. Information we collect.

Depending on how you use our website and courses, we may collect:

• Your name and email address when you enrol in a course or contact us

• Billing and transaction details associated with your purchase

• Course enrolment and learning progress information, where available to us

• Messages you send us

• Website usage information, device information and cookie preferences.

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We only collect information necessary to operate our business, deliver our courses and improve our services.

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3. How we use your information.

We use personal information to:

• Process purchases and provide access to courses

• Manage enrolments and provide customer support

• Respond to enquiries

• Maintain financial and business records

• Keep our website secure and functioning

• Understand website performance and improve our services

• Send marketing communications where you have consented or where otherwise permitted by law.

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We process this information under the appropriate lawful bases, including fulfilling our contract with you, complying with legal obligations, our legitimate business interests and consent where required.

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4. Wix, Teachable and payments.

Our website is hosted by Wix, while our online courses are purchased and accessed through Teachable. When you enrol, you will be redirected to Teachable to complete your purchase and access your course. These platforms, together with their relevant service providers, may process personal information to provide website hosting, secure payments, course access and related services.

We do not directly collect or store your full payment card details through our Wix website.

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5. Marketing emails.

We sell one course, and we're not a marketing machine. We may occasionally share relevant course updates, educational content or information about new resources where you have agreed to receive marketing or where otherwise legally permitted, but we have no intention at the time of writing to bombard you!

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You can unsubscribe from marketing emails at any time using the link provided in the email. We do not sell your personal information to advertisers.

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6. How long we keep your information.

We keep personal information only for as long as necessary for the purposes for which it was collected. This may include maintaining course access, providing customer support, complying with accounting and tax requirements, and resolving disputes. Information is deleted or securely disposed of when it is no longer required, subject to applicable legal obligations.

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7. How we protect your information.

We take reasonable steps to protect your personal information and use established service providers to support secure website hosting, payments and course delivery. Access to personal information is limited to those who need it for legitimate business purposes.

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8. International data transfers.

Some of our service providers may process or store personal information outside the United Kingdom. Where UK data protection law requires it, appropriate safeguards are used to protect information transferred internationally.

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9. Your privacy rights.

Under UK data protection law, you may have the right to:

• Request access to personal information we hold about you

• Ask us to correct inaccurate information

• Request deletion of your information in certain circumstances

• Object to or restrict certain types of processing

• Request transfer of your information where applicable

• Withdraw consent where processing relies on consent.

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To exercise these rights, please contact us using the email address above.

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10. What are cookies?

Cookies are small text files stored on your device when you visit a website. They help websites function properly, remember preferences and, where enabled, provide information about how visitors use a website.

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11. How we use cookies.

Our Wix website may use the following types of cookies:

1) Essential cookies - These support necessary website functions, including security, basic navigation and remembering cookie preferences.

2) Analytics cookies - Where enabled, these help us understand how visitors use our website, such as which pages are visited and how the website performs.

3) Marketing cookies - If we introduce advertising or marketing tracking tools, these may use cookies to help measure the effectiveness of campaigns. Non-essential cookies will only be used where the necessary consent has been obtained, unless an applicable legal exemption applies.

The cookies actually used will depend on the services and features enabled on our website.

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12. Managing your cookie preferences.

Where required, our website provides cookie consent controls so you can choose whether to accept non-essential cookies. You can also manage or delete cookies through your browser settings. Please note that disabling certain cookies may affect how the website functions. When you visit Teachable to purchase or access a course, its own cookie and privacy arrangements may also apply.

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13. Third-party websites.

Our website may contain links to third-party websites, including Teachable. We are not responsible for the privacy practices of independent third-party websites. We encourage you to review their privacy policies when using their services.

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14. Changes to this policy.

We may update this Privacy & Cookie Policy to reflect changes to our services, technology or legal requirements. The latest version will always be available on this page.

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15. Contact us.

If you have any questions about this policy or how your information is handled, please contact hello@therenovationacademy.com.